BeaconCaps
Legal & Support Info

Investor Charter

For Research Analysts and Financial Analysts

Vision & Mission

Vision

Invest with knowledge & safety.

Mission

Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

Business Details

  • Publish research reports based on RA research activities
  • Provide independent unbiased view on securities
  • Offer unbiased recommendations with disclosed financial interests
  • Provide research recommendations based on publicly available information
  • Conduct annual audits
  • Ensure advertisement adherence to Advertisement Code
  • Maintain records of all client interactions

Services Provided

Client Onboarding

  • Sharing terms and conditions of research services
  • Completing KYC of fee paying clients

Disclosure Requirements

  • Material information for informed decision making
  • Extent of AI tool usage in research services
  • Third party research report conflicts of interest
  • Conflicts between research services and other activities

Service Standards

  • Non-discriminatory distribution of research reports
  • Confidentiality until public domain release
  • Data privacy protection
  • Timeline disclosure and adherence
  • Clear guidance for complex/high-risk products

Grievance Redressal Mechanism

Direct Complaint to Research Analyst

Resolution within 21 days of receipt

SCORES 2.0 Platform

  • Web-based centralized grievance system
  • https://scores.sebi.gov.in
  • First review: RAASB (Research Analyst Administration and Supervisory Body)
  • Second review: SEBI

SMARTODR Platform

For resolution through online conciliation or arbitration if not satisfied with initial resolution

Physical Complaints

  • Office of Investor Assistance and Education
  • Securities and Exchange Board of India
  • SEBI Bhavan, Plot No. C4-A, 'G' Block
  • Bandra-Kurla Complex, Bandra (E)
  • Mumbai - 400 051

Investor Rights

  • Privacy and Confidentiality
  • Transparent Practices
  • Fair and Equitable Treatment
  • Adequate Information
  • Initial and Continuing Disclosure
  • Fair & True Advertisement
  • Service Parameters Awareness
  • Timely Grievance Redressal
  • Exit Rights
  • Clear Guidance for Complex Products
  • Accessible Services for Differently Abled
  • Feedback Rights
  • Protection from Unfair Clauses

Investor Responsibilities

Do's

  • Deal only with SEBI registered Research Analysts
  • Verify valid registration certificate and SEBI registration number
  • Pay attention to disclosures in research reports
  • Make payments through banking channels only
  • Check research recommendations before trading
  • Ask relevant questions and clear doubts
  • Seek clarifications for complex/high-risk products
  • Be aware of your right to stop services
  • Provide feedback on services received
  • Report Research Analysts offering guaranteed returns to SEBI

Don'ts

  • Provide funds for investment to Research Analyst
  • Fall prey to luring advertisements or market rumors
  • Get attracted to limited period discounts or incentives
  • Share login credentials or passwords with Research Analyst
  • For more information, visit SEBI Website